Shipping and returns
Receiving and returning
Free delivery on the entire collection, in mainland France.
Delivery times
business days
For models shipped from a local warehouse.
business days
For models shipped from the European Union.
shipping costs
Free delivery, with no minimum order amount.
The specific delivery time is indicated on each product page. Modular sofas travel in multiple packages, which may arrive a few hours apart.
30-day returns
At Buble, you have 30 days from receipt to request a return, without having to justify your decision. This commercial policy extends the 14-day legal withdrawal period without limiting it. Legally provided exclusions remain applicable, notably for certain clearly personalized products.
After informing us, you have 14 days to return the product, complete and sufficiently protected. You may handle the product to the extent necessary to establish its nature, characteristics, and functioning; any depreciation due to excessive handling may remain your responsibility, under the conditions provided by law.
To request a return, write to us at contact@buble.fr indicating your order number. We will provide you with the return procedure within 48 business hours.
Refund
Refunds of amounts due are made within the legal timeframe following notification of withdrawal. We may withhold the refund until we have received the product back or you have supplied evidence of having sent it back. The refund is made using the same payment method used for the order, unless expressly agreed otherwise for a different method at no extra cost.
Damaged or non-compliant product
If a product arrives damaged, photograph the package and the product before fully unpacking it, then send us the photos within 48 hours. We will cover the replacement or refund, including return costs.
You also benefit from the 2-year legal guarantee of conformity and the warranty against hidden defects.
Any questions?
contact@buble.fr — response within 48 business hours, Monday to Friday.